Terms & Conditions

Welcome to Tonzo India Pvt Ltd. By accessing or using our website (tonzo.in) and placing an order with us, you agree to be bound by the terms outlined below. These terms apply to all users, customers, and visitors of our platform.

1. Product Information

We make every effort to ensure that the details, descriptions, and prices of products listed on our site are accurate and up to date. However, slight variations in product design, color, or features may occur due to updates or screen differences.

2. Pricing & Availability

All prices are listed in INR and are inclusive of applicable taxes unless mentioned otherwise. Product availability is subject to stock levels and may change without notice. We reserve the right to cancel orders if an item is out of stock or discontinued.

3. Order Confirmation

Once you place an order, you will receive an email/SMS confirmation. This confirmation does not guarantee acceptance — your order will be confirmed once it is processed and dispatched.

4. Cancellations & Modifications

You can cancel or modify your order before dispatch by contacting our support team. Post-dispatch, cancellation will not be possible. For returns or replacements, please refer to our Return Policy.

5. Intellectual Property

All content on tonzo.in — including logos, text, images, and product designs — is the intellectual property of Tonzo India Pvt Ltd and may not be used or reproduced without written permission.

6. Limitation of Liability

While we strive for excellence, Tonzo is not liable for any indirect, incidental, or consequential damages arising from product usage, order delays, or website interruptions.

7. Legal Compliance

By using our website, you agree to comply with all applicable laws and regulations. We reserve the right to take appropriate action in case of misuse, fraud, or policy violations.