Question 1

How do I track my order?

Accepted Answer

You can track your order by logging into your account and visiting the Orders page. You'll find real-time tracking information for all your orders.

Question 2

What is your return policy?

Accepted Answer

We offer a 30-day return policy for most items. Products must be unused and in original packaging.

Question 3

How long does shipping take?

Accepted Answer

Standard shipping typically takes 3-7 business days. Express shipping (2-3 business days) is available at checkout. Free shipping on orders of ₹999 and above; below that, delivery is ₹99.

Question 4

Do you ship internationally?

Accepted Answer

Yes, we ship to over 100 countries worldwide. International shipping costs and delivery times vary by destination.

Question 5

How can I change or cancel my order?

Accepted Answer

Orders can be modified or cancelled within 1 hour of placement. After this window, the order enters processing.

Question 6

What payment methods do you accept?

Accepted Answer

We accept UPI, all major credit/debit cards, net banking, wallets, and Cash on Delivery (COD). All online payments are processed securely through Razorpay.

Question 7

How do I use a coupon code?

Accepted Answer

Enter your coupon code in the Promo Code field during checkout. The discount will be applied to your order total.

Question 8

Is my personal information secure?

Accepted Answer

Yes, we take data security seriously. All personal information is encrypted and stored securely.

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