Privacy Policy

At Tonzo India Pvt Ltd, your privacy matters. We are committed to protecting the personal information you share with us, and we handle your data with care, transparency, and responsibility. By using our website (tonzo.in), you agree to the practices outlined in this policy.

How We Use Your Information

We collect your information to offer a smoother, more personalized experience. The information you provide helps us:

• Process and fulfill your orders
• Communicate relevant updates and offers
• Improve our website, services, and customer support
• Detect and prevent fraud, cyber threats, or misuse

We use this data strictly to improve your interaction with Tonzo — not to sell or misuse it.

Information We Collect

We may collect the following types of data:

1. Information you provide: Such as name, address, email, phone number, and payment details when you place an order or sign up.
2. Automated data: Like IP address, browser type, and device information via cookies or analytics tools when you interact with our website.
3. Communications: Records of customer service chats, emails, or calls to help improve our support quality.
4. Third-party sources: Verified sources may share basic details with us to improve your experience (e.g., shipping updates, payment processors).

Who We Share Data With

We only share data when necessary, and always responsibly:

• Service providers: Logistics, payment processors, email platforms, and IT support teams — only to complete essential functions.
• Business partners: For delivering services or offers, without sharing sensitive personal details.
• Legal authorities: When required to comply with the law, respond to legal requests, or protect rights and safety.
• Statistical reports: We may share anonymized usage data for research or business growth, without revealing your identity.

We never sell your personal information to third parties.

Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and improve performance. You can disable cookies in your browser settings, though this may affect some features of the website.

Your Privacy Choices

• You can update or correct your account information anytime.
• You can opt out of marketing communications by clicking “Unsubscribe” in our emails.
• You can request the deletion of your personal data by contacting us directly.

Data Security

Your data is protected using secure encryption, trusted platforms, and best industry practices. We regularly review our systems to prevent unauthorized access, misuse, or loss of information.

Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in technology, regulations, or our business model. All updates will be posted on this page, with the date of revision.

Contact Us

For any concerns, questions, or data requests, feel free to reach us at:

? support@tonzo.in
? +91-9870102299

Tonzo India Pvt Ltd is committed to respecting your privacy — always.