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Privacy Policy

TONZO PRIVACY POLICY

Thank you for your interest in Caviar Technologiess Co., Ltd. and its affiliated companies respect your privacy. Please read the following to learn more about Tonzo Privacy Policy(“this Policy”), which applies to Tonzo websites, products and services that display or provide links to this Policy.

This Policy describes how TONZO processes your personal data, but it may not address all possible data processing scenarios. TONZO may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

1. INFORMATION WE COLLECT

1.1 Definition of Personal Information and What Personal Information is collected by us

1.1.1 Personal Information in this policy, means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information TONZO has access to about that individual, except as otherwise specifically provided by applicable laws in your region. We will use your personal information strictly in accordance with this Privacy Policy. Where the context requires, personal information shall also include sensitive personal data or information, as may be categorised under applicable law.

1.1.2 We may collect Personal Information you provided to us, which is necessary for the services you choose. For example, you may provide your name, mobile phone number, email address,delivery address, order, invoicing details when you go to our official website to register or create an account and order products; you may provide name, mobile phone, email address if you want to engage participating our marketing or win a prize; you may choose to participate our promotional activities, under which you may provide your name, email address, photos and other information to us.

  • Account Information. When you create or register a TONZO account, you may provide us with information that includes your user ID, email address (or phone number, based on the country located), password or other information for account verification. You might, at your own discretion, choose to provide us with additional information — like gender, birthday, professional information and other information on your profile page.
  • Contact Information. When you place an order with TONZO, or contact us for customer service or after-sales service, or actively interact with us, you may provide us with your contact information including your name, alias, email address, shipping address, billing address and phone number(s). We use Zendesk to power our customer service, you can read more about how Zendesk uses your Personal Data here:
  • Payment Information. When you place an order with TONZO or engage in financial transactions by using TONZO Products and Services, you may provide us with your payment information such as your bank account, credit card number, or debit card number.
  • Communications. When you contact us, we may collect information about your communications with us, including your contact information, and the time, topic, and content of your communications.
  • Device Related Information. Product model and serial number, location area(none-latitude and longitude information, only about the region, country code, city code, all these location area information cannot identify your exact latitude-longitude information),.
  • Cookies. We use cookies on the Site and online services. Cookies are used to collect information, including personal data, from you. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality. To learn more about cookies please see our Cookie Policy.
  • Environmental Photos.TONZO does not automatically collect your photo or video without your consent and affirmative actions. Only when you choose the “Auto Focus” or “Automatic Trapezoidal Correction” function , the camera of the Products will collect the information of the projection picture (capture the shape of the projection picture) (“Environment Photo”). But please be noted that the relevant data will not be saved, will be deleted immediately after the function is completed;

Furthermore, the gyroscope will collect the six direction information of the Products (the angle placed by the Products itself, including pitch angle and horizontal angle, excluding the longitude and latitude of the equipment, precise positioning or position information), which is used for automatic trapezoidal correction of displacement and automatic focusing of displacement to detect whether the projector moves, and the data will be saved to the Products and the server.

We may collect screen front depth information and infrared information through 3D ToF (some products may install this function), which is mainly used for technical analysis of intelligent anti-projection eye and screen automatic adjustment functional, correlation calculation non-contact storage, function function completion completed immediate removal.

You can turn off and modify functions or corresponding functions in “Settings-Projector Settings”. If you refuse to provide such information, we will not be able to provide you with the corresponding function, but which will not affect your use of other functions of the products and services.

1.1.3 Information from third-party sources

When permitted by law, we will collect information about you from third-party sources. For example:

  • for certain services that might include account and financial transactions, with your authorization, we may validate the information provided by you (such as phone number) through legitimate third-party sources for security and fraud prevention purposes;
  • we may also obtain certain information such as account IDs, nicknames, avatar, and email address from third-party social network services (e.g. when you use a social network account to sign in to TONZO service);
  • information about you that others provided to us (e.g. your delivery address that other users may provide to us when they buy products for you via the Site services

1.1.4 Non-Personally Identifiable Information

TONZO may also collect and use Non-Personally Identifiable Information (“Non-PII”). Non-PII is information that cannot be used to identify a particular individual. For example,

  • TONZO will collect statistical data, such as the numbers of visits to our Site. We collect the data to betterly understand and analyze how users use our Site, products, services so that we can improve our services and betterly satisfy users’ needs.
  • To aggregate the data to help us understand and analyze the usage trends and preferences, improve the TONZO Products and Services, and develop new products, services, features, and functionality.

The purpose for such collecting is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services.

We aggregate such information to provide you with more useful information, and understand which parts of Sites, products and services you are most interested in. For example, we may only need the number of users who are active in a day; and we don't need to know in that day who is active, so aggregate data is enough for statistical analysis. We will endeavor to isolate your personal data from non-personally identifiable information and ensure that the two types of data are used separately. However, if we combine non-personally identifiable information with personal information, such combined information will be treated as personal information for as long as it remains combined.

TONZO may, at its own discretion, collect, use, process, transfer, or disclose Non-PII for other purposes.

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