Privacy Policy

Privacy Policy

Last updated: 06 January 2026

App Name: Tonzo
Developer: Tonzo
Website: https://tonzo.in

Contact Email: support@tonzo.in

1. Introduction

Tonzo (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal and sensitive user data.
This Privacy Policy explains how we collect, use, store, and protect information when you use the Tonzo mobile application.

By using this app, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

Name

Mobile number

Email address

(Collected only when voluntarily provided by the user)

b) Location Information

The Tonzo app may collect approximate or precise location data to enable location-based features within the app.

Location data is collected:

Only when required for core app functionality

Only after obtaining the user’s explicit permission

Purpose of location collection includes:

Providing location-based services

Operational requirements

Improving app features and accuracy

Support and troubleshooting

Location data is not used for advertising purposes.

c) Device & Technical Information

Device model

Operating system version

App version

Device identifiers (for analytics and crash diagnostics)

d) App Usage Information

App interactions

Feature usage

Log files and crash reports

3. How We Use Your Information

The collected information is used to:

Provide and maintain app functionality

Enable location-based features

Improve user experience

Fix bugs and crashes

Monitor app performance

Communicate important updates

4. Permissions Used

The app may request the following permissions:

Internet – for API communication and data sync

Location (Approximate / Precise) – for location-based features

Camera – only when required for specific app features

Storage / Media – for file upload or download

All permissions are used strictly for app functionality and not for unauthorized purposes.

5. Third-Party Services

We may use trusted third-party services to improve app reliability and performance, such as:

Firebase Analytics

Firebase Crashlytics

Google services

These services may collect limited information as per their own privacy policies and comply with Google Play policies.

6. Data Sharing

We do not sell, rent, or trade user data.

Data may be shared only:

With trusted service providers for analytics and crash reporting

When required by law or legal process

To protect the rights, safety, or security of users and the app

7. Data Security

We implement reasonable technical and organizational safeguards to protect user data against unauthorized access, loss, or misuse.

All data transmission is encrypted in transit.

8. Data Retention

User data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

9. Children’s Privacy

The Tonzo app does not knowingly collect personal information from children under the age of 13.

If such data is discovered, it will be deleted immediately.
Parents or guardians may contact us regarding any concerns.

10. User Rights

Users have the right to:

Access their personal data

Request correction or deletion

Withdraw consent where applicable

Requests can be made via the contact email below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or data handling practices, please contact us:

? Email: support@tonzo.in

? Website: https://tonzo.in