Shipping & Delivery

At Tonzo India Pvt Ltd, we are committed to delivering your orders quickly, securely, and reliably.

Order Processing

• All orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on weekends or public holidays are processed on the next working day.

Delivery Timelines

• Estimated delivery time ranges from 3 to 7 business days, depending on your location and pin code.
• Remote or outstation areas may take slightly longer due to courier availability.

Reliable Logistics Partners

We work with leading logistics providers to ensure safe and timely delivery to your doorstep.

Open Box Delivery (Strongly Recommended)

To ensure complete transparency and resolve any delivery disputes smoothly:

• Please record an unboxing video from the moment you open the sealed package.
• The video serves as proof in case of any damage, missing items, or wrong delivery.
• Claims made without a clear unboxing video will not be eligible for return, refund, or replacement.