Shipping & Delivery
How long your order takes, what delivery costs, and how to follow it to your door.
At a glance
- Delivery time
- 3 to 7 days
- Business days, after dispatch
- Delivery charge
- Free over ₹999
- ₹99 on orders below ₹999
- Cash on delivery
- Up to ₹10,000
- Available on eligible orders
- Tracking
- From your account
- My Orders, as soon as it ships
Where and when we deliver
We deliver across India. Orders are dispatched from our Delhi warehouse and normally reach you in 3 to 7 business days after dispatch, depending on how far you are from Delhi and on your courier''s local schedule.
Business days are Monday to Saturday. We do not dispatch on Sundays or public holidays, so an order placed late on Saturday is picked up the following Monday.
What delivery costs
Based on your order total, including GST — the same figure you see in your cart. The charge is shown in the cart and again at checkout before you pay.
| Order total | Delivery |
|---|---|
| ₹999 and above | Free |
| Below ₹999 | ₹99 |
From order to doorstep
You can follow every stage from My Orders in your account.
Step 01
Order confirmed
You get an email or SMS as soon as the order is placed. Payment is confirmed at this point, but the order is not yet accepted.
Step 02
Packed and dispatched
We pack the unit and hand it to our courier partner, usually within 1 to 2 business days.
Step 03
In transit
A tracking number appears against the order. Follow it from My Orders or the tracking page.
Step 04
Delivered
Record an unboxing video before you break the seal. It is what lets us settle a damage claim quickly if anything is wrong.
Things worth knowing
Cash on delivery
Cash on delivery is available on orders up to ₹10,000. Above that, please pay online at checkout.
Getting your address right
Couriers deliver to the address exactly as entered, so check the house number, landmark and PIN code before you pay. Tell us straight away if you spot a mistake — we can usually correct it before dispatch, and not after.
If nobody is home
Our courier partner will try to reach you on the phone number on the order and will normally attempt delivery again. Repeated failed attempts send the parcel back to us; when that happens we will contact you to arrange redelivery or a refund.
Large and heavy items
Projectors, LED walls and interactive panels ship in protective packaging and may be delivered by a specialist courier who calls ahead. Keep the packaging until you have checked the unit works.
Check the parcel on arrival
If the outer box is visibly crushed, torn or open, photograph it before accepting it and record your unboxing. Report damage within 48 hours of delivery under the Returns & Refunds policy.
Tracking an order
Sign in and open My Orders for live status, or use the tracking page with your order number.
Still have a question
Talk to a person, not a policy.
Our team answers order, delivery and refund questions Monday to Saturday, 10:00 AM to 7:00 PM.
The other policies